If you forgot or need to reset your password, please follow the instructions below. Click/tap the Log In menu option at the top right of your screen, then click/tap on the Log In button.
Next, click/tap on the Reset your password link, just above the Log In button.
Enter the email address that you use to log in, and click/tap on Restore.
This will generate an email to you with a link to reset your password.
Go to your email inbox, open the password reset email, and click/tap the highlighted link.
Once you click the link, it will open up a new window for you to enter your new password. Go ahead and enter your new password and click/tap on Save Password.
You can now log in using your new password. Simply click/tap on Back to login and log in using your new password.
If you need further assistance, please contact Customer Care using the chat icon located on the bottom left of your screen during business hours, email us at customercare@ajc.com or call us at 404-522-4141.