How do I cancel my subscription?

Please read the information below for information on how to cancel your subscription. Please be aware that once you cancel, you will have limited access to The Atlanta Journal-Constitution's content.

Phone

Contact us at 404-522-4141 during regular business hours and our agents will take care of your cancelation requestion promptly and will guide you through the process.  Please have your account information ready when you call.

Email

Email us at [e-mail], and please make sure that you include your account information to speed up the process.

Chat

Click on our chat button on the bottom left of the page to connect with a Customer Service agent during regular business hours.  If an agent is unavailable, a web form will be presented to submit your request.  Please make sure that you include all pertinent account information before submitting the request.

Help Make us Better

We would also like to understand why you wish to cancel your subscription. Your feedback is very important to us, and it can help us improve our service and offerings. We value your input and would appreciate it if you could take a few moments to share your thoughts with us. You can include your feedback in your email or discuss it with our agents over the phone.

We strive to provide our customers with the best possible experience, and we take all feedback seriously. If you have any concerns or issues that you would like to address before canceling your subscription, please do not hesitate to contact us. Our customer service team is available to help you in any way they can.

Manage your account online at ajc.com/myaccount. For questions about your home delivery or ePaper subscription, contact us at [e-mail], visit ajc.com/myaccount, or call us at 404-522-4141.

We have live agents available to respond to your questions via chat, email, or phone, between the following hours:

Monday – Friday from 6:30 a.m. to 5:00 p.m.

Saturday from 7:30 a.m. to 11:30 a.m.

Sunday from 8:00 a.m. to 1:00 p.m.