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Follow this quick tutorial to turn off your ad blocker and get the most complete digital experience on our products.
Safari on an iOS Mobile Device
Open the Settings menu
Tap on Safari in the list that is displayed.
Toggle the switch to the right of Block Pop-ups. A green background indicates that it is active and will block pop-ups, while a grey background indicates that it is disabled and will allow pop-ups.
Next, tap Content Blockers, immediately below Block Pop-ups. This will list all ad blocking apps installed on your device. Toggle the switch(es) to off. As indicated above, a green background indicates that it is active and will block ads, while a grey background indicates that it is disabled and will not block ad content.
Safari on a Mac Device
Open Safari and choose Safari from the menu bar at the top.
Choose Preferences.
Click on Extensions
Uncheck the checkbox in front of all ad blockers in order to disable them
Google Chrome on a Computer
Ad blockers within Google Chrome are browser extensions. Some of the most popular are Adblock, Adblock Plus, and uBlock Origin. You can temporarily or permanently disable them in one of two ways.
The quickest way is to click or tap the appropriate icon on the top right side of your browser bar, and select the appropriate option or icon to disable the ad blocker. For instance, with Adblock, you can select to pause it Once or Always for the site.
With uBlock Origin, you would click or tap the icon at the top to pause the ad blocker.
Alternatively, you can go into the Extensions option to manage them. Do this by clicking the menu option at the top right corner of your browser.
This opens the menu. Select More tools then Extensions.
Find your ad blocker in the list that is displayed, and toggle the switch to off. Blue indicates that the extension is active, while a grey background indicates that it is turned off.
Google Chrome on an Android Device
Open the browser and tap the menu
Tap Settings, then Site settings.
Tap Pop-ups and Redirects, then toggle the switch. Blue indicates that it is active and will allow pop-ups and redirects, while grey indicates that it is disabled and will not allow pop-ups and redirects.
Tap the left arrow at the top left corner to return to the previous menu, then select Ads (just below Pop-ups and Redirects). Toggle the switch to blue to allow ads, grey to disable ads.
Microsoft Edge on a Windows Device
After opening Microsoft Edge, open the menu by clicking on the three dots in the top right corner.
Click on Extensions. This will open the extensions page.
The on/off switch is located to the right of the extension name. Toggle it off to allow ads and on to block ads.
Mozilla Firefox
Open Firefox and click on the menu, represented by 3 parallel bars in the top right corner of your browser. Then click on Add-ons and Themes.
This should default to the extensions page. If not, click on Extensions in the menu bar on the left.
Find the ad blocker and toggle the switch to enable it (blue background) to block ads, or disable it (grey background) to allow ads.
